crisp-zone

Contact us

Reach our Glasgow office for benefits consultation

Get in touch

We respond to all enquiries within one business day. For urgent matters related to benefit claim deadlines, please mention this in your message.

Email

[email protected]

Office Address

147 Buchanan Street
Glasgow G1 2JX
United Kingdom

Office Hours

Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

Before your first visit

We recommend bringing any existing correspondence from the DWP, details of benefits you currently receive, and identification documents. This allows us to provide more specific guidance during your initial consultation.

Glasgow city office building

Finding our office

Glasgow city centre street view

Our office is located in central Glasgow on Buchanan Street, easily accessible by public transport.

By subway

Buchanan Street station is a three-minute walk from our office. Exit onto Sauchiehall Street and walk south.

By train

Glasgow Queen Street station is approximately seven minutes' walk. Exit onto George Square and head west along St Vincent Place.

By bus

Multiple bus routes stop on Argyle Street and Sauchiehall Street within five minutes' walk of our office.

Parking

The nearest car park is Concert Square, located on Cowcaddens Road. Street parking is limited and metered.

Common questions

Do I need to book an appointment?

While we accept walk-ins during office hours, booking an appointment ensures a consultant is available to review your situation without waiting.

What should I bring to a consultation?

Bring any letters from the DWP, your National Insurance number, proof of identity, and details of your current financial situation including income and savings.

How long does a typical consultation last?

Initial consultations usually take 45 to 60 minutes. This gives us time to understand your circumstances and explain your options thoroughly.

Do you charge for initial consultations?

We offer a free 15-minute initial discussion to determine whether our services match your needs. Detailed eligibility assessments and application support are charged according to our published service prices.